Email Support

Whitelisting NowCerts.com with Your Email Provider
See the full article here: https://help.aweber.com/hc/en-us/articles/204029246-How-Can-My-Subscribers-Whitelist-Me- Want to ensure that Nowcerts ema...
Sat, 8 Aug, 2020 at 2:21 PM
Matching & Tagging Emails to a Client File
There are two ways to tag emails to client accounts in Nowcerts: automatically or manually. The bulk of the tagging should happen automatically. As t...
Sat, 8 Aug, 2020 at 3:58 PM
Email Account Settings are Out of Date
"Your account settings (for email) are out of date." If you run into this issue, there are certain steps you can take to resolve it. Please...
Sat, 8 Aug, 2020 at 4:57 PM
Adding Multiple Email Accounts from which the Agency can Send Emails
Certain types of miscommunications may require the use of a specific email account. In the agency "Profile" under the "Send Emails From&qu...
Mon, 10 Aug, 2020 at 1:53 PM
Benefits of Email Synchronization
There are many benefits to syncing your email with your NowCerts inbox: Organization: It allows NowCerts to organize your emails with the system. Em...
Mon, 10 Aug, 2020 at 4:14 PM
Syncing Google Emails
Regular Gmail synchronization issues: Updated: As of lately Google has started disabling IMAP by default so I will show you how to turn it back on. Fir...
Sun, 31 Jan, 2021 at 10:22 PM
Syncing Yahoo Business Emails
Yahoo made some changes to how they sync business Yahoo emails: 1. First, please make sure that your Imap settings are turned on within your email se...
Mon, 10 Aug, 2020 at 4:54 PM
Syncing Office 365/Outlook Email
To sync an Office 365/Outlook email, follow these steps: 1. From your main navigation menu, click on "E-mail" 2. (If you ...
Tue, 11 Aug, 2020 at 2:42 PM
Syncing your Email in to the NowCerts Webmail
Syncing your email has never been easier. With the Webmail platform you can easily sync any email where you can then organize and use your email. Here is ho...
Tue, 23 Feb, 2021 at 4:55 AM
Why Are My Emails Going To My Client's Spam Folder?
There are many reasons that mailbox providers could flag your email as spam.  Here are the most common reasons we see and how to fix them! Sending F...
Tue, 9 Mar, 2021 at 10:20 AM