Your account's payment history is easily accessible within the NowCerts Momentum platform. This Knowledge Base (KB) article provides a step-by-step guide on how to locate and review your billing history with ease. Please note that this function is only available for our New Pricing Plans accounts. Grandfathered Old Plan accounts do not have this accessibility within their profile.
Step-by-Step Guide:
- Navigate to the Billing Section:
- Log in to your NowCerts Momentum account.
- Locate the navigation menu in the top right corner of the dashboard under your agent name or agency name.
- Click on "Subscription & Payments" in the dropdown menu to access your subscription details page.
- Locate Payment History:
- Within the billing details page, find the "Payment History" link near the top righthand corner.
- Click on the link to open the details.
- Reviewing the Payment History:
- On this page, you will find your receipts, which are easily obtainable for download by clicking the link to your receipt.
- You will also find the date, amount, and status of your payment.
By following these steps, you can easily access and review your billing history whenever necessary. If you encounter any issues or have further questions, please contact our Billing Support Team for assistance via (801) 999-0550 option 2 for Billing or submit a Support Ticket at help@nowcerts.com.