Managing your account's payment method is crucial for a seamless experience with the NowCerts platform. This Knowledge Base (KB) article provides a step-by-step guide on how to update your payment method, ensuring uninterrupted access and smooth transactions.
Step-by-Step Guide:
- Navigate to the Billing Section:
- Log in to your NowCerts account.
- Locate the navigation menu in the top right corner of the dashboard under your agent name or agency name.
- Click on "Subscription & Payments" in the dropdown menu to access your subscription details page.
- Access Payment Settings:
- Within the billing details page, find the "Change Credit Card Details" link.
- Click on the link to open your credit card details.
- Enter New Payment Information:
- A form will appear, allowing you to input new payment details.
- Enter the required information, including credit card number, expiration date, CVV, cardholder name, Country or region, zip code, and phone number.
- Review and Confirm:
- Double-check the entered information to ensure accuracy.
- Once confident, click the "Save Card" button.
- Confirmation Message:
- After successfully updating your payment method, expect a confirmation message to acknowledge the completion of the process.
Following these steps will help you keep your payment method up to date, ensuring a hassle-free experience while using the NowCerts platform. If you encounter any issues or have further questions, please contact our Billing Support Team for assistance via (801) 999-0550 option 2 for Billing or submit a Support Ticket at help@nowcerts.com.