Once you sign up and take advantage of Lightspeed Voice, you will be able to use the advanced call pop feature. When a call is answered, the client's account will be displayed, and the URL to the call recording will be inserted into the client's notes section along with the call data. You can also easily sync your text and email messages to the client automatically, keeping all communication in one place.
Here is a video that demonstrates the full capabilities of the Lightspeed Voice Integration.